COVID-19 Support

If you have an urgent issue, please call our helpline on 01442 891122.  We have a team of advisors ready, willing and able to advise you.  Please bear with us while we are busy.

Members and their families the Employee Assistance Program for a wide range of support on 0800 032 3720.

If you’re feeling stressed or anxious about your situation, take a look at the Bank Workers Charity (BWC) support guides here. Or, you can call them on 0800 0234 834. Reps can also access the BWC’s Business Resource Centre for additional resources around wellbeing to support colleagues: BWC Reps

The TUC has published a report setting out the steps that are needed to protect workers’ jobs and livelihoods during the coronavirus crisis. The report is available here. 

Maternity Action has released FAQs detailing employment rights during pregnancy and maternity leave in these critical times. These cover benefits and help to pay rent and bills, maternity pay and benefits for self-employed women and health and safety adjustments at work during pregnancy. You can access the full FAQs page here. 

People unable to work for more than seven days because of coronavirus (COVID-19) can obtain an isolation note through a new online service. The notes can be accessed through the NHS website and NHS 111 online. 

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