We are asking all members to feed back on the Rating and Appeals process and a few other areas. We have put together a short survey, which we would appreciate you filling in. It will only take two minutes to fill in. Every completed survey will automatically be entered into our Members’ only Easter draw, where you have the chance to win a £200 Love2Shop High Street e-voucher. We will also share our survey results with the Bank to help ensure a fair and balanced process moving forward. We had nearly 2,000 members enter our Christmas hamper competition, and we hope that even more members will fill in this survey. The more members who fill in the survey, the stronger our collective voice will be.

Complete the survey below and click submit and you will automatically be entered into our free prize draw.