The bank has seen significant transformation this year, including changes proposed within the Suspicious Activity Reporting Unit (SARU), being the most recent announcements last week.

Q3 results were not published by Santander UK, due to uncertainty around potential write-offs in Santander Consumer, which should be clarified by year-end. Despite these challenges, we believe the bank’s success is thanks to your hard work and dedication and is likely to show the blueprint and strategy are starting to pay dividends to shareholders.

New Approach to Bonus and Year-End Ratings

As you are aware, the bank is introducing a new approach to bonuses and year-end ratings, along with updates to the appeals process. These changes aim to ensure fairness and transparency. To keep everyone informed, we’re hosting an all-member webinar to discuss these changes and answer member questions with details to follow. Please encourage members with questions to attend.