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Welcome to Advance Union – Your Voice at Work!

What's included in our membership

Find out more about Advance Union membership and the benefits we offer, including how to get support if you need it.


Personal support at work

Advance Union has a dedicated independent helpline team for our members on 01442 891122, open Monday to Friday (9 am-5 pm). All calls to our helpline are strictly confidential. Advance union have ensured access and time off to contact us during work in a private location at a convenient time for you and the business. Advance union also offers an emergency out-of-hours service to our existing paying members via the helpline.

Expert advice

Our consultants are fully accredited representatives with many years of experience to ensure you receive fair treatment. They have expert professional knowledge on any work-related issue. We'll be there when you need someone by your side.

Hearing representation

We provide a fully trained caseworker to all qualified members who need representation. From time to time, our members need help at work (for example, if you are invited to attend a disciplinary or performance hearing). In addition, as a union recognised by Santander, we can provide support at informal meetings like fact finds if you need it.

A wider community

As a community member of Advance Union, you are making a difference with a strong voice at work. You are also part of a trade union affiliated with the Trades Union Congress, which has over four million members. We are also actively involved with other associations across the finance sector, such as the Alliance for Finance, and are proud to engage with specialist organisations such as the IPA (Involvement and Participation Organisation). Most importantly, you are a community member in making a difference by being the voice at work.

Amazing Benefits

We want to ensure your membership offers excellent value for money, from package holidays that beat internet and high street prices, legal discounts, and plenty of other perks. Make sure you make the most of your membership.

FAQ on membership

A Strategic Partner

Advance is one of two independent trade unions that Santander recognises.  Whilst you don’t have to join a union Santander encourages you to join the union that represents you at work.  Santander truly believes Advance are your voice at work, so make this work for you in your career.

Advance has recognition at all but 22 of the c 450 Branches (some in the East Midlands and some in Northern Ireland) and key sites such as Bradford, Sheffield, Belfast, Glasgow, Milton Keynes, Teesside and Newcastle as well as all but 23 of the bank’s Corporate centres.

In summary, Advance have recognition for all Santander Group companies, all Santander UK subsidiaries and all Santander UK colleagues in S1-S5 unless they are in one of the four categories below:

• Based in Bootle, Carlton Park or Manchester (including dual location contracts).
• Based in a CWU branch or business centre (see link below).
• They were a Santander Technology employee on June 1st 2022 (legacy arrangement).
• They are in one of the 8 IT Job Families associated with Santander Technology.

If you are unsure check your contract of employment.


Branches and Corporate Sites where Advance are not recognised

Related Pages

How we support you

We provide individual confidential support and guidance to help you have a positive working experience.

Membership benefits

Loads of discounts and perks are exclusive for our members. Why not try our perkjam app or book a holiday with the Advance holiday club?

Who's my Rep

Your workplace representatives, similar to all Unions, are our backbone and the bridge between our members and the Banks management as a conduit.

Join us today!

Take the best decision in your career and join us today. At £6.70 per month, we are great value for our members. When you join Advance, you’re joining more than just a union – you’re joining a family with thousands of members across multiple sites and branches. Together, we’re a loud voice, championing the things that really matter to you at work.