Have you got an issue at work?
Been invited to a meeting? or simply want to seek guidance in complete confidence?
How can we help you?
The demands of modern working life are not getting easier. No one wants to find themselves subject to anything going wrong, but sadly, issues at work arise from time to time in all sorts of areas like:
Disciplinary Investigations
Most unions cannot provide direct support during an investigation by attending with you at a fact find. Advance Union have negotiated for our representatives to attend with you if you are asked to participate in an investigation. We also provide accredited consultants with many years of experience in representing members. We hope you never need our support for this, but we can only represent existing members, which is one of the reasons why people join unions.
Risk of Redudancy
There is nothing as constant as a change in the financial services sector. Roles are removed or changed when appropriate. Advance Union are consulted before any announcements, and Advance are actively involved in ensuring our members get an outcome right for them when these changes occur. We also provide a fair and robust consultation to ensure the proposal protects our members' interests, as the union Santander recognises for most sites in the UK. Non-recognised trade unions are not involved in any consultation.
Changes to your working life
Advance Union are consulted on many proposals that impact your role. We are always keen that the business consult effectively and have agreed on reasonable approaches when these changes occur. If you are a member and are worried about any proposal on your role, don't hesitate to get in touch with us as we can often resolve many matters.
Feeling discriminated against
Advance strongly opposes discrimination both in the workplace and outside. It plays no place in our lives. Advance has a strong track record of supporting our members when they feel discriminated against to ensure any discrimination is addressed. Santander also has a zero-tolerance approach to any form of discrimination and is very supportive of creating an inclusive culture. Unfortunately, even with this approach, life isn't always perfect.
Your Health & Safety
Health and Safety are both critically important to all of us. All our representatives take Health & Safety as a priority. We play a crucial role in helping Santander to be the best in class for Health & Safety, both physical and mental health. Recently our feedback helped Santander respond when steps were needed to keep our members safe as government guidance quickly changed through the pandemic.
Reward & Recognition
Advance Union wants to ensure everyone feels their efforts and achievements are recognised. We actively listen to our members and try to work to ensure everyone feels treated fairly. One of Advance Union's most essential duties is negotiating with senior management to reach a pay agreement each year that helps everyone's overall recognition.
Bullied or Harassed
No one wants to come to work and feel bullied. However, we recognise this cannot be easy to address. Santander has a zero-tolerance approach to bullying. If you are subject to unwanted behaviour, you can speak to our helpline in complete confidence so we can provide full guidance and support. Advance fully endorse a zero tolerance approach and fully endorses Santander's approach to this.
How to access support
Depending on the type of support you need, we have many ways we can offer help. We’ll be there when you need someone by your side.
Request support online
Call our helpline on 01442 891122
Your local reps
Support is provided for Members only
We provide support for members only and can only offer formal representation for members with at least three months of membership before any issue occurs, although we will provide initial advice to new members.