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This short course is designed for new workplace representatives of Advance Union, focusing on the values and principles that define our organisation. Participants will learn about the essential functions of the union, their responsibilities, and how to effectively collaborate with Santander. We will cover the varied roles and accountabilities of different representatives, helping to ensure that all members are represented fairly and effectively in the workplace.
  • Understand the core values and principles of Advance Union.
  • Identify the key responsibilities and accountabilities of a workplace representative.
  • Develop skills to foster a productive partnership with Santander Managers at all levels.
  • Recognise the diverse roles within the union and how they interconnect.
  • Learn effective communication strategies to advocate for members’ interests.
   

Course Information

Estimated Time: 1-2 Hours

Course Instructor

Keith Hoyland Keith Hoyland Author

Welcome

Welcome to Understanding Your Role as an Area Representative
Lesson 1 of 1 within section Welcome. You must enroll in this course to access course content.
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Core Values of Advance Union

Mission of Advance Union
Lesson 1 of 4 within section Core Values of Advance Union. You must enroll in this course to access course content.
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Values that Drive Us
Lesson 2 of 4 within section Core Values of Advance Union. You must enroll in this course to access course content.
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Our Vision for the future
Lesson 3 of 4 within section Core Values of Advance Union. You must enroll in this course to access course content.
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Principles of Engagement
Lesson 4 of 4 within section Core Values of Advance Union. You must enroll in this course to access course content.
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Has Quiz

Key Responsibilities of being a Representative

Understanding  Your Duties
Lesson 1 of 3 within section Key Responsibilities of being a Representative. You must enroll in this course to access course content.
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Legal Obligations
Lesson 2 of 3 within section Key Responsibilities of being a Representative. You must enroll in this course to access course content.
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Member Engagement
Lesson 3 of 3 within section Key Responsibilities of being a Representative. You must enroll in this course to access course content.
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Collaborating with Santander

Understanding Santanders Structures
Lesson 1 of 6 within section Collaborating with Santander. You must enroll in this course to access course content.
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Building Constructive Relationships
Lesson 2 of 6 within section Collaborating with Santander. You must enroll in this course to access course content.
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Effective Communication Techniques
Lesson 3 of 6 within section Collaborating with Santander. You must enroll in this course to access course content.
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Managing Conflict
Lesson 4 of 6 within section Collaborating with Santander. You must enroll in this course to access course content.
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Business Partnerhship Meetings
Lesson 5 of 6 within section Collaborating with Santander. You must enroll in this course to access course content.
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Collaboration With Management
Lesson 6 of 6 within section Collaborating with Santander. You must enroll in this course to access course content.
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Understanding Union Roles

Roles and Responsibilities
Lesson 1 of 4 within section Understanding Union Roles. You must enroll in this course to access course content.
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Collaboration  Dynamics
Lesson 2 of 4 within section Understanding Union Roles. You must enroll in this course to access course content.
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Impact of Representation
Lesson 3 of 4 within section Understanding Union Roles. You must enroll in this course to access course content.
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New Lesson
Lesson 4 of 4 within section Understanding Union Roles. You must enroll in this course to access course content.
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Advocacy and Communication

Principles of Advocacy
Lesson 1 of 5 within section Advocacy and Communication. You must enroll in this course to access course content.
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Effective Communication Skills
Lesson 2 of 5 within section Advocacy and Communication. You must enroll in this course to access course content.
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Building Relationships with Members
Lesson 3 of 5 within section Advocacy and Communication. You must enroll in this course to access course content.
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Navigating Challenges
Lesson 4 of 5 within section Advocacy and Communication. You must enroll in this course to access course content.
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Dealing with Disciplinary and Grievance Matters
Lesson 5 of 5 within section Advocacy and Communication. You must enroll in this course to access course content.
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Further training and development

Further Training
Lesson 1 of 1 within section Further training and development. You must enroll in this course to access course content.
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